Privacy Policy Cookie Policy Refund Policy Terms & Conditions

Primmer Languages - Terms And Conditions

These Terms and Conditions apply to all tutors (local and international) who register and teach on the Primmer Language Institute Learning Management System (LMS). By signing up or using the platform, you agree to these terms.

 

  1. Tutor Status
  • Tutors work with Primmer Language Institute as independent contractors, not as employees.
  • Tutors are responsible for their own taxes, visas, work permits, and legal obligations in their country of residence.

 

  1. Eligibility

To teach on the LMS, tutors must: - Be at least 18 years old - Have relevant qualifications or proven teaching experience - Provide accurate personal and professional information - Be able to teach online using basic digital tools

Primmer Language Institute reserves the right to approve or reject tutor applications.

 

  1. Tutor Responsibilities

Tutors agree to: - Prepare and deliver professional, well-structured lessons - Be punctual and reliable for scheduled classes - Treat all students with respect and professionalism - Adapt lessons to students’ learning needs - Communicate clearly and politely with students and staff

Tutors must not: - Harass, discriminate against, or abuse students or colleagues - Share inappropriate, offensive, or illegal content - Contact students outside approved communication channels without permission

 

  1. Use of the LMS Platform
  • Tutors must use the LMS only for teaching-related activities.
  • Login details must be kept confidential.
  • Tutors must not copy, share, or misuse platform materials or student data.

Primmer Language Institute may update, suspend, or restrict access to the LMS when necessary.

 

  1. Payments
  • Tutor payment rates and methods are communicated separately.
  • Payments are made only for completed and approved lessons.
  • Tutors are responsible for any bank charges, transfer fees, or currency conversion costs.

 

  1. Cancellations and Availability
  • Tutors must give reasonable notice if they need to cancel a lesson.
  • Repeated lateness or cancellations may lead to suspension or removal from the platform.

 

  1. Content and Recordings
  • Lesson materials created by tutors are the intellectual property of Primmer Language Institute.
  • Primmer Language Institute may record lessons for quality control or training purposes.
  • Tutors must not record lessons or share student content without permission.

 

  1. Child Protection
  • Tutors teaching minors must maintain professional boundaries at all times.
  • Any inappropriate behavior toward minors will result in immediate removal and possible legal action.

 

  1. Suspension and Termination

Primmer Language Institute may suspend or terminate a tutor account if the tutor: - Violates these Terms and Conditions - Receives repeated negative feedback - Acts in a way that damages the institute’s reputation

Tutors may also stop using the platform by giving notice.

 

  1. Changes to the Terms

Primmer Language Institute may update these Terms at any time. Continued use of the LMS means acceptance of the updated terms.

 

  1. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.

By registering on the LMS, the tutor confirms that they have read, understood, and agreed to these Terms and Conditions.

Primmer Languages - Terms And Conditions

Date: September 2011

  1. Introduction

This Privacy Policy explains how Primmer Languages and Allied Ventures (“Primmer Languages”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information obtained through our website www.primmerlanguages.com (“the Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Policy.

  1. Information We Collect

We collect the following types of information:

  1. Personal Information
    • Full name, email address, phone number, gender, date of birth.
    • Billing information and payment details (processed through secure payment gateways).
  1. Academic or Professional Information
  • Qualifications, teaching experience, certifications (for tutors).
  1. Technical Data
  • IP address, device type, browser version, operating system, and cookies.
  1. Usage Data
  • Session duration, class attendance, interaction history, and messages exchanged on the Platform.
  1. How We Use Your Information

Your data is used to:

  • Create and manage user accounts.
  • Facilitate lessons between tutors and students.
  • Process payments securely.
  • Communicate updates, support requests, and new features.
  • Improve our platform performance and learning experience.
  • Enforce our Terms of Service and prevent fraud or abuse.
  1. Legal Basis for Processing

We process your personal data based on:

  • Consent(when you create an account or agree to our policies).
  • Contractual necessity(to deliver tutoring services).
  • Legal obligation(for record keeping, tax, or dispute resolution).
  • Legitimate interest(to improve our services and prevent misuse).
  1. Data Sharing and Disclosure

We do not sell, rent, or trade user data.
Your information may only be shared with:

  • Verified payment processors and IT providers assisting in service delivery;
  • Regulatory authorities, when required by law;
  • Tutors or Students (limited to what is necessary for lessons).

All third parties are bound by confidentiality and data protection obligations.

  1. Data Security

We implement administrative, technical, and physical safeguards to protect data against unauthorized access, alteration, or disclosure.
All payment data is encrypted and processed via SSL-secured channels.

  1. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations.
Upon account deletion, we securely anonymize or delete your data within 90 days unless retention is required by law.

  1. Cookies

Our Platform uses cookies to enhance user experience and analyze site traffic.
You can control or disable cookies via your browser settings, though some features may not function properly.

  1. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or deletion of your information.
  • Withdraw consent at any time.
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Requests can be made by email to:
📧 info@primmerlanguages.com

  1. Changes to this Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on our website with the effective date clearly stated.

  1. Contact Us

For questions or concerns, please contact:

Primmer Languages and Allied Ventures
📍 F.C.T Abuja, Nigeria
🌐 www.primmerlanguages.com
📧 info@primmerlanguages.com

Primmer Languages - Cookies Policy

Effective Date: September 2011

1. Introduction

This Cookies Policy explains how Primmer Languages (“we”, “our”, or “us”) uses cookies and similar technologies on our website www.primmerlanguages.com. By using our website, you agree that we can store and access cookies as described in this policy.

2. What Are Cookies

Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They help websites recognize your device, remember your preferences, and improve your browsing experience. Some cookies are essential for the website to function properly, while others are used for analytics, advertising, and personalization.

3. Types of Cookies We Use

We use several types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to work correctly. They enable basic functions such as page navigation, login, and security features. Without these cookies, some parts of the site may not function properly.

  • Performance and Analytics Cookies: These cookies help us understand how visitors use our website by collecting information about page visits, time spent on pages, and errors encountered. We use this information to improve the performance and usability of our site.

  • Functionality Cookies: These cookies allow the website to remember your preferences such as language settings or login details so you do not need to re-enter them each time.

  • Advertising and Marketing Cookies: We may use cookies to deliver relevant advertisements or promotions based on your browsing history. They may also help limit how often you see a particular ad and measure its effectiveness.

4. How We Use Cookies

We use cookies to:

  • Improve the performance and security of our website

  • Remember user preferences and settings

  • Understand user behavior and improve our services

  • Personalize content and communication

  • Track the effectiveness of campaigns and promotions

5. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages, such as analytics providers (for example, Google Analytics) or social media platforms. These third parties may collect information about your online activities across different websites and devices. We encourage you to review their individual privacy and cookie policies.

6. Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • View which cookies are stored on your device

  • Delete cookies at any time

  • Block cookies from being placed on your device

  • Receive notifications before a cookie is stored

Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features. For more information about managing cookies, visit www.allaboutcookies.org.

7. Google Analytics

We may use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies to collect information such as pages visited, time spent on site, and the referring website. The data collected is aggregated and does not personally identify you. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

8. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Updates will be posted on this page with a new “last updated” date. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Cookies Policy or how we use cookies, please contact us:
Primmer Languages
No. 2 Kudang Street, Off Monrovia Street, Wuse 2, Abuja, Nigeria
Phone: 080-649-93-924, 081-252-44-007
WhatsApp: 08064993924
Email: primmerlanguageinstitute@gmail.com, info@primmerlanguages.com

  •  

Primmer Language - Refund Policy

Effective Date: September 2011

  1. Purpose

This Refund Policy governs the circumstances under which payments made to Primmer Languages and Allied Ventures (“we”, “our”, or “us”) via www.primmerlanguages.com may be refunded.

  1. General Policy

All payments for courses, lessons, or subscriptions made through our Platform are considered final except under the limited circumstances described below.

  1. Refund Eligibility

Refunds may be approved only in the following cases:

  1. Technical Failure
  • When a paid lesson cannot be completed due to confirmed technical issues caused by the Platform.
  1. Tutor Absence
  • If a tutor fails to attend a scheduled session without prior notice, and a reschedule cannot be arranged.
  1. Service Cancellation by Primmer Languages
  • If we cancel a program or subscription for reasons beyond your control.

Refund requests will not be granted for:

  • Student’s change of mind or scheduling conflict.
  • Poor internet connectivity on the student’s side.
  • Partial completion of courses.
  1. Refund Request Procedure

To request a refund, users must:

  1. Submit a written request to info@primmerlanguages.comwithin 7 days of the incident.
  2. Provide the transaction ID, account email, and reason for the request.
  3. Allow 7–21 business daysfor investigation and processing.

If approved, refunds are processed to the original payment method only.

  1. No Cash Refunds

Refunds are processed digitally via the original payment channel. bank transfers are not permitted.

  1. Platform Credits (Optional)

In certain cases, refunds may be issued as learning credits redeemable for future lessons, at the discretion of the Company.

  1. Modifications

We reserve the right to modify or update this Refund Policy at any time. The updated version will be published on our website.