Privacy Policy Cookie Policy Refund Policy Terms & Conditions
Primmer Languages - Terms And Conditions
Effective Date: September 2011
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your access to and use of our website at www.primmerlanguages.com (the “Website”) and all associated services provided by Primmer Languages (“we”, “our”, or “us”).
1.2 By using our Website, enrolling in our courses, or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use our Website or Services.
1.3 We may update or modify these Terms from time to time. The latest version will always be available on our Website. Continued use of our Services constitutes your acceptance of any revised Terms.
2. About Us
Primmer Languages is a language institute dedicated to providing high quality language education, translation, transcription, and interpretation services. We also offer accommodation and study abroad support.
Contact Details:
Address: No. 2 Kudang Street, Off Monrovia Street, Wuse 2, Abuja, Nigeria
(Landmark: The Nigerian Tulip International School on Monrovia Street, opposite the old Banex Plaza, Wuse 2, Abuja)
Phone: 080-649-93-924, 081-252-44-007
WhatsApp: 08064993924
Email: primmerlanguageinstitute@gmail.com, info@primmerlanguages.com
3. Services
3.1 Our Services include, but are not limited to:
Group and private language classes (foreign and Nigerian languages)
Translation, transcription, and interpretation
Language proficiency training for exams and certifications
Student accommodation and study abroad assistance
3.2 We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.
3.3 Service details, schedules, and fees will be provided during enrollment and must be confirmed by us.
4. Enrollment and Student Obligations
4.1 Students must provide accurate and complete personal information when registering.
4.2 Students agree to comply with all class rules, attendance policies, and codes of conduct.
4.3 Students must not share or distribute any study materials, lesson recordings, or digital content without written permission.
4.4 Any form of misconduct, including disruption of classes, plagiarism, or harassment, may result in suspension or expulsion without refund.
5. Fees, Payments and Refund Policy
5.1 Course and service fees are stated in Nigerian Naira (₦) unless otherwise specified.
5.2 Payments must be made in full before the commencement of any class or service unless a written payment plan has been agreed upon.
5.3 Refunds:
Withdrawals made at least 7 days before the start date may qualify for a refund (less administrative fees).
Withdrawals after the start date are generally non-refundable.
Deposits for accommodation, visa, or study abroad support are non-refundable.
5.4 We are not liable for refunds in cases of force majeure such as natural disasters, pandemics, strikes, or government restrictions.
5.5 All refunds (if approved) will be processed within 30 working days.
6. Schedule Changes and Cancellations
6.1 We reserve the right to reschedule or cancel classes due to insufficient enrollment, tutor unavailability, or unforeseen circumstances.
6.2 In such cases, students may receive a rescheduled class, a credit toward another program, or a refund for the canceled portion of the course.
6.3 Students who fail to attend scheduled sessions without notice forfeit the right to refunds or rescheduling.
7. Intellectual Property
7.1 All course materials, videos, worksheets, and website content remain the property of Primmer Languages.
7.2 You are granted a limited, non-exclusive license to use materials solely for personal study.
7.3 Unauthorized reproduction, distribution, or commercial use of our intellectual property is strictly prohibited.
8. Use of Website
8.1 You agree to use our Website lawfully and responsibly.
8.2 You must not attempt to hack, disable, or misuse any part of the Website or its functionality.
8.3 We may include links to third-party websites. We are not responsible for their content, policies, or services.
9. Privacy and Data Protection
9.1 We respect your privacy and handle all personal information in accordance with our Privacy Policy.
9.2 Personal data collected (for example, during enrollment or payment) will only be used for educational and administrative purposes.
9.3 We will not sell or share your personal information with third parties except where required by law or for essential service provision.
10. Limitation of Liability
10.1 While we strive to deliver high quality educational experiences, we do not guarantee specific learning outcomes or proficiency levels.
10.2 To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, loss of income, data, or opportunity, or delays and interruptions due to technical or network issues.
10.3 Our total liability for any claim shall not exceed the total amount paid for the specific Service in question.
11. Disclaimers
11.1 All Services are provided “as is” and “as available.”
11.2 We make no warranties, express or implied, regarding the accuracy or reliability of course materials or online content.
11.3 Students are responsible for their learning outcomes, including attendance, participation, and study habits.
12. Termination
12.1 Either party may terminate an enrollment if the other party breaches these Terms.
12.2 Upon termination, you must cease using any materials obtained from us.
12.3 Fees already paid are non-refundable except as specifically stated in Section 5.
13. Governing Law and Dispute Resolution
13.1 These Terms shall be governed by the laws of the Federal Republic of Nigeria.
13.2 Any dispute shall first be resolved amicably through discussion or mediation.
13.3 Failing settlement, disputes shall be subject to the exclusive jurisdiction of the courts in Abuja, Nigeria.
14. General Provisions
14.1 These Terms constitute the entire agreement between you and Primmer Languages.
14.2 We may update these Terms periodically; changes take effect immediately upon posting.
14.3 If any part of these Terms is found invalid, the remaining sections remain enforceable.
14.4 We may assign or subcontract our rights and obligations under these Terms. You may not do so without our written consent.
14.5 No waiver by us of any breach shall constitute a waiver of any future breach.
15. Contact Us
If you have questions or concerns about these Terms or any of our Services, please contact us:
Primmer Languages
No. 2 Kudang Street, Off Monrovia Street, Wuse 2, Abuja
Phone: 080-649-93-924, 081-252-44-007
WhatsApp: 08064993924
Email: primmerlanguageinstitute@gmail.com, info@primmerlanguages.com
Primmer Languages - Terms And Conditions
Date: September 2011
- Introduction
This Privacy Policy explains how Primmer Languages and Allied Ventures (“Primmer Languages”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information obtained through our website www.primmerlanguages.com (“the Platform”).
By using the Platform, you agree to the collection and use of information in accordance with this Policy.
- Information We Collect
We collect the following types of information:
- Personal Information
- Full name, email address, phone number, gender, date of birth.
- Billing information and payment details (processed through secure payment gateways).
- Academic or Professional Information
- Qualifications, teaching experience, certifications (for tutors).
- Technical Data
- IP address, device type, browser version, operating system, and cookies.
- Usage Data
- Session duration, class attendance, interaction history, and messages exchanged on the Platform.
- How We Use Your Information
Your data is used to:
- Create and manage user accounts.
- Facilitate lessons between tutors and students.
- Process payments securely.
- Communicate updates, support requests, and new features.
- Improve our platform performance and learning experience.
- Enforce our Terms of Service and prevent fraud or abuse.
- Legal Basis for Processing
We process your personal data based on:
- Consent(when you create an account or agree to our policies).
- Contractual necessity(to deliver tutoring services).
- Legal obligation(for record keeping, tax, or dispute resolution).
- Legitimate interest(to improve our services and prevent misuse).
- Data Sharing and Disclosure
We do not sell, rent, or trade user data.
Your information may only be shared with:
- Verified payment processors and IT providers assisting in service delivery;
- Regulatory authorities, when required by law;
- Tutors or Students (limited to what is necessary for lessons).
All third parties are bound by confidentiality and data protection obligations.
- Data Security
We implement administrative, technical, and physical safeguards to protect data against unauthorized access, alteration, or disclosure.
All payment data is encrypted and processed via SSL-secured channels.
- Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations.
Upon account deletion, we securely anonymize or delete your data within 90 days unless retention is required by law.
- Cookies
Our Platform uses cookies to enhance user experience and analyze site traffic.
You can control or disable cookies via your browser settings, though some features may not function properly.
- Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of your information.
- Withdraw consent at any time.
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC).
Requests can be made by email to:
📧 info@primmerlanguages.com
- Changes to this Policy
We may update this Privacy Policy periodically.
The latest version will always be posted on our website with the effective date clearly stated.
- Contact Us
For questions or concerns, please contact:
Primmer Languages and Allied Ventures
📍 F.C.T Abuja, Nigeria
🌐 www.primmerlanguages.com
📧 info@primmerlanguages.com
Primmer Languages - Cookies Policy
Effective Date: September 2011
1. Introduction
This Cookies Policy explains how Primmer Languages (“we”, “our”, or “us”) uses cookies and similar technologies on our website www.primmerlanguages.com. By using our website, you agree that we can store and access cookies as described in this policy.
2. What Are Cookies
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They help websites recognize your device, remember your preferences, and improve your browsing experience. Some cookies are essential for the website to function properly, while others are used for analytics, advertising, and personalization.
3. Types of Cookies We Use
We use several types of cookies on our website:
Essential Cookies: These cookies are necessary for the website to work correctly. They enable basic functions such as page navigation, login, and security features. Without these cookies, some parts of the site may not function properly.
Performance and Analytics Cookies: These cookies help us understand how visitors use our website by collecting information about page visits, time spent on pages, and errors encountered. We use this information to improve the performance and usability of our site.
Functionality Cookies: These cookies allow the website to remember your preferences such as language settings or login details so you do not need to re-enter them each time.
Advertising and Marketing Cookies: We may use cookies to deliver relevant advertisements or promotions based on your browsing history. They may also help limit how often you see a particular ad and measure its effectiveness.
4. How We Use Cookies
We use cookies to:
Improve the performance and security of our website
Remember user preferences and settings
Understand user behavior and improve our services
Personalize content and communication
Track the effectiveness of campaigns and promotions
5. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages, such as analytics providers (for example, Google Analytics) or social media platforms. These third parties may collect information about your online activities across different websites and devices. We encourage you to review their individual privacy and cookie policies.
6. Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to:
View which cookies are stored on your device
Delete cookies at any time
Block cookies from being placed on your device
Receive notifications before a cookie is stored
Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features. For more information about managing cookies, visit www.allaboutcookies.org.
7. Google Analytics
We may use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies to collect information such as pages visited, time spent on site, and the referring website. The data collected is aggregated and does not personally identify you. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
8. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Updates will be posted on this page with a new “last updated” date. We encourage you to review this page periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Cookies Policy or how we use cookies, please contact us:
Primmer Languages
No. 2 Kudang Street, Off Monrovia Street, Wuse 2, Abuja, Nigeria
Phone: 080-649-93-924, 081-252-44-007
WhatsApp: 08064993924
Email: primmerlanguageinstitute@gmail.com, info@primmerlanguages.com
Primmer Language - Refund Policy
Effective Date: September 2011
- Purpose
This Refund Policy governs the circumstances under which payments made to Primmer Languages and Allied Ventures (“we”, “our”, or “us”) via www.primmerlanguages.com may be refunded.
- General Policy
All payments for courses, lessons, or subscriptions made through our Platform are considered final except under the limited circumstances described below.
- Refund Eligibility
Refunds may be approved only in the following cases:
- Technical Failure
- When a paid lesson cannot be completed due to confirmed technical issues caused by the Platform.
- Tutor Absence
- If a tutor fails to attend a scheduled session without prior notice, and a reschedule cannot be arranged.
- Service Cancellation by Primmer Languages
- If we cancel a program or subscription for reasons beyond your control.
Refund requests will not be granted for:
- Student’s change of mind or scheduling conflict.
- Poor internet connectivity on the student’s side.
- Partial completion of courses.
- Refund Request Procedure
To request a refund, users must:
- Submit a written request to info@primmerlanguages.comwithin 7 days of the incident.
- Provide the transaction ID, account email, and reason for the request.
- Allow 7–21 business daysfor investigation and processing.
If approved, refunds are processed to the original payment method only.
- No Cash Refunds
Refunds are processed digitally via the original payment channel. bank transfers are not permitted.
- Platform Credits (Optional)
In certain cases, refunds may be issued as learning credits redeemable for future lessons, at the discretion of the Company.
- Modifications
We reserve the right to modify or update this Refund Policy at any time. The updated version will be published on our website.